About Clarity

Paving the way to a seamless solution for member engagement

Supporting health plan providers as they navigate through the evolving healthcare industry

Implementing hundreds of healthcare communication plans nationwide.

Programs collectively cover over one hundred million covered lives.

Healthcare communication programs support covered lives across all 50 states.

Over 40 million communications distributed annually to members nationwide.

Processing over 79 million data records annually.

A culture focused on innovative technology and unmatched client service

Five core values continue to drive us forward

Client Service

We are a dedicated team of individuals committed to providing clients with exceptional service, at all times, no exceptions. The rapid-growth our organization has experienced over the past several years is a direct result of this dedication to superior service.

Technology

The Clarity success story begins with a partnership with clients to conceive and deliver an awesome technology experience to the marketplace. We listen to client needs and ideas and then respond with innovative resources and tools to meet them. Our Informative Technology and Product Development Teams leverage technology and best business practices for the good of our clients and the expansion of our organization.

Ethics

Simply put, Clarity strives to always do the right thing. Our intention is to develop long-term client relationships, and we follow our conscience to achieve a profit without ever selling out. We hold ourselves and each other to a higher standard of ethical based business practices.

Our Team

When hiring, in addition to proven talent, we seek common threads in character, business philosophy and work ethic to create a cohesive team that supports our core business objectives. Team members are primed for success with technology and training and encouraged to employ communication, collaboration and initiative in daily work life.

Our Culture

We're energized, progressive and cutting edge. We seek to lead and never settle when it comes to service. We work hard, with a dedication and loyalty that is unmatched, but we also make time to play. We care about each other, celebrate individuality and have each other's back. We are Clarity.

Always striving to stay ahead of the curve

2007
  • Clarity opens in Guilford, CT
2008
  • Completes application implementations for ten health plans
2009
  • Launches products for Member Kits & Invoices
  • Clarity experiences 10X revenue growth over 2008
2010
  • 100% of satisfaction survey respondents state their expectations were met or exceeded
  • Launches Member Correspondence program to support communications sent by plans in all lines of business
  • Launches integrated Member Kit solution referred to as Mini Kit (now a Member Guide)
2011
  • Clarity launches new website
  • Introduces charitable arm, Clarity for Charity
  • Launches Mobile ID Card product to industry
2012
  • Ranks no. 107 on the 2012 Inc. 500
  • Launches SBC solution to support healthcare reform
2013
  • Relocates to Madison, CT
  • Clarity featured in Forbes Magazine
  • Named fasted growing software company in Connecticut by the Connecticut Technology Council on the Marcum Tech Top 40
2014
  • Selected as one of the Best Places to Work by the Hartford Business Journal
  • Launches Explanation of Benefits application
  • Hosts inaugural Client Summit for Insurers
  • Ranks on Deliotte`s 2015 Technology Fast 500™
2015
  • Named a Red Herring Top 100 North America Winner
  • Hosts 2nd Annual Client Summit focusing on Member Engagement in the healthcare industry
  • Re-brands the Mini Kit product, renaming it a Member Guide and experiences growth with several clients
2016
  • Launches 1095-B Forms for Insurers
  • Ranks on the Inc. 500 / 5000 for the fifth consecutive year
  • Launches client facing newsletter, the Clarity Insider
  • Hosts 3rd Annual Client Summit unveiling a suite of products to support health plans with member engagement
  • Achieves HITRUST CSF Certification
2017
  • Celebrates ten year anniversary

Keeping data secure and clients happy

Clarity takes the security of the data we handle seriously, using the Common Security Framework (CSF) established by the Health Information Trust (HITRUST) Alliance

We comply with all federal, third party and government requirements of existing standards and regulations. We are always mindful and cautious when handling PHI/PII to ensure continued regulatory compliance and risk management.

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