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# Clarity Software Solutions

## Sitemaps

- [XML Sitemap](https://clarityssi.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [News & Insights](https://clarityssi.com/healthcare-business-news-insights/) - Browse healthcare insights, gain a deeper understanding of Clarity, and learn more about what they're doing to stay ahead of the curve.
- [Your Roadmap to Health Plan Success](https://clarityssi.com/health-plan-success/) - Boost your health plan success and maintain a competitive edge with these expert strategies. Improve health outcomes, member satisfaction, and cost-savings.
- [Understanding Healthcare Regulations and Compliance](https://clarityssi.com/healthcare-regulations-and-compliance/) - Navigate healthcare regulations and compliance seamlessly. Understand their importance, challenges, and strategies for success with Claritys expert guidance.
- [Accelerating Utilization Management Decision Letters with Speed, Scale, and Compliance](https://clarityssi.com/accelerating-utilization-management-decision-letters-with-speed-scale-and-compliance/) - Health plans’ utilization management communication is under increasing pressure – from shortened regulatory timelines and interoperability mandates, to rising authorization volumes and growing expectations for faster communication with members and providers.
- [Next-gen Engagement](https://clarityssi.com/next-gen-engagement/) - Every member touchpoint offers an opportunity for healthcare organizations to connect, engage and make members feel valued, driving outcomes and retention.
- [Baby Boomers Drive Health Plan Innovation](https://clarityssi.com/health-plan-innovation/) - The long-anticipated flood of Baby Boomers into the Medicare market is underway and health plans are benefiting in the short term from the influx of new members to Medicare Advantage plans. But more aggressive health plan innovation will be necessary to meet the needs and expectations of these digitally savvy “silver surfers” and to develop
- [7 Member Engagement Strategies for Health Plans](https://clarityssi.com/member-engagement-strategies/) - Why are so many health plans investigating member engagement strategies? Google “customer engagement,” and you’ll get over 400 million hits. Forbes says, “Customer engagement is the direct route to every important business objective,” and a perusal of C-Suite-focused publications and websites shows that across industries, business leaders, and particularly those in the healthcare sector, agree.
- [For Medicare Advantage Plans, Member Communication is a Map to the Star Ratings](https://clarityssi.com/medicare-communications/) - For Medicare Advantage plans, member communication and engagement are key to high marks in the Centers for Medicaid and Medicare Services’ (CMS) 5-Star rating system and to securing member retention year over year. However, member satisfaction with plan communications has recently taken a dive, putting current high plan ratings at risk. With a new crop
- [The Medicare Advantage Switch Hit](https://clarityssi.com/pain-points-in-the-healthcare-industry/) - From the concept’s first introduction in the 1970s, the private coverage version of Medicare, Medicare Advantage, has continually evolved in response to demographic, political, and market forces. Today, payers offering Medicare Advantage plans face a variety of new challenges, and that’s without considering the potential disruptions to the market from the 2020 election or legal
- [From Patients to Partners](https://clarityssi.com/health-plan-member-engagement/) - Discover how big health data offers health plans insights into new ways of operating that are more effective and cost-efficient.
- [Smartphones, Smarter Health Consumers](https://clarityssi.com/mobile-technology-in-healthcare/) - Engagement will be key to bringing members along on that journey and persuading them that their plan is a trusted and knowledgeable partner that delivers value.
- [Healthcare Interoperability: Shattering the Silos](https://clarityssi.com/healthcare-interoperability/) - There is wide agreement in the industry that interoperability is a requirement for patient engagement, value-based care and improved outcomes.
- [Are You Channeling Your Members?](https://clarityssi.com/health-plan-id-cards/) - Let’s face it, from health plan ID cards to invoices, plans interact with members through their communication channels more than through human interaction.
- [6 Health Literacy Challenges in Healthcare](https://clarityssi.com/health-literacy-challenges/) - Providers and payers focused on patient engagement need health literate partners. Learn more about the 6 health literacy challenges in healthcare.
- [Facts and FAQs About the No Surprises Act](https://clarityssi.com/no-surprises-act/) - The No Surprises Act (NSA), signed into law in December 2020, becomes effective January 1, 2022. This legislation addresses a growing concern among Americans: receiving an unanticipated bill for medical services because a facility or provider were out-of-network for their health insurance plan. A KFF Health Tracking Poll found that “two-thirds of Americans say they
- [The Pandemic Means the Future of Healthcare Delivery is Now](https://clarityssi.com/future-of-healthcare-delivery/) - Think back to late Fall 2019. Health plans were focused on ways to improve member health and trim costs. Member portals were widely available but less universally used and plans were working hard to increase registrations. Plans had made investments in telehealth but member/patient use was minimal. Plans were beginning to use chatbots for scheduling
- [Member Engagement for Dental Plans - Three Key Steps to Take For Success](https://clarityssi.com/member-engagement-for-dental-plans-three-key-steps-to-take-for-success/) - Are your print and digital strategies aligned to encourage members to stay connected to your many benefit offerings?
- [How Optimized EOBs Can Drive Consumer Engagement in Healthcare](https://clarityssi.com/how-optimized-eobs-can-drive-consumer-engagement-in-healthcare/) - Drive consumer engagement in healthcare with optimized EOBs. Learn how EOBs can drive quality consumer engagement over time.
- [Connecting the Dots: Leveraging Member Communications to Build Engagement](https://clarityssi.com/leverage-member-communications/) - Engage members where they're already engaged—through the communication channels they're already receiving, reading, and responding to. Clarity can help.
- [Know Your Audience: Tuning Engagement Efforts to Your Market](https://clarityssi.com/know-your-audience-tuning-engagement-efforts-to-your-market/) - In part one of this series, Connecting the Dots: Leveraging Member Communications to Build Engagement, we talked about the untapped opportunity for health plans to engage members through the print communications they’re already sending.
- [Tapping Your Untapped Engagement Advantage](https://clarityssi.com/tapping-your-untapped-engagement-advantage/) - It's no secret that the member-payer relationship is transforming from purely transactional to one that is more supportive, wellness-focused, and consultative.
- [The Business Case for Member Engagement](https://clarityssi.com/member-actions-drive-roi/) - Engagement has long been a priority for health plans as a measure to reduce the risk and cost of member attrition. More recently, it's become mission critical.
- [Think Regulated Documents Can't Drive Engagement? Think Again!](https://clarityssi.com/regulated-document-engagement/) - In the realm of healthcare, extensive quantities of regulated and mandatory communications are regularly dispatched to members by healthcare payers.
- [Harvesting Membership Analytics to Power Better Engagement](https://clarityssi.com/member-analytics-for-better-engagement/) - Discover how leading health plans are using strategic analytics to tweak the delivery and messaging of their member communications to power better engagement.
- [HITRUST Compliance: A Guide for Healthcare Organizations](https://clarityssi.com/hitrust-compliance/) - Protect healthcare data and meet industry standards with our HITRUST compliance guide. Learn to navigate this framework and secure sensitive information today!
- [Healthcare Content Personalization: Five Strategies for Success](https://clarityssi.com/healthcare-content-personalization/) - Improve member engagement and health outcomes with these healthcare content personalization strategies. Learn how to tailor communications for maximum impact.
- [Four Win-Win Strategies to Elevate the Member Experience and Meet Dental Plan Goals](https://clarityssi.com/four-win-win-strategies-dental-plans/) - Watch the webinar to explore how a few key changes in communication can help dental plans improve engagement and strengthen retention.
- [mPulse Acquires Clarity to Unify the Consumer Health Experience](https://clarityssi.com/mpulse-acquires-clarity-to-unify-the-consumer-health-experience/) - mPulse has acquired Clarity Software Solutions, a leader in health communications technology and critical member-journey touchpoints through personalized...
- [Clarity Ranks No. 4,883 on the 2025 Inc. 5000 List of America's Fastest-Growing Private Companies](https://clarityssi.com/clarity-named-to-2025-inc-5000/) - Madison, CT (August 12, 2025) – Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, announced today...
- [Navigating CMS Requirements: Utilization Management & Unused Supplemental Benefits Notifications](https://clarityssi.com/navigating-cms-requirements/) - Changes to the Centers for Medicare and Medicare Services (CMS) requirements take effect on January 1, 2026. These changes will impact how payers approach...
- [How Healthcare Payers Can Leverage CMS Changes to Innovate and Enhance Member Experience](https://clarityssi.com/leverage-cms-changes/) - Learn how CMS’s 2026 changes to utilization management and supplemental benefits can improve compliance, streamline systems, and enhance member experience.
- [3 Experiences to Prioritize in 2025: Retaining Members Now that Open Enrollment is Over](https://clarityssi.com/3-experiences-to-prioritize-in-2025/) - A seamless, individualized experience isn’t just a nice-to-have—it’s a must. Members expect convenient, user-friendly, and personalized experiences regardless of how they engage. If health plans don’t deliver, it can and will negatively affect member satisfaction and retention rates. Clarity simplifies meaningful member engagement. [...]
- [Clarity Named to 2021 Inc. 5000](https://clarityssi.com/for-the-9th-time-clarity-software-solutions-inc-appears-on-the-inc-5000-ranking-no-4631-with-three-year-revenue-growth-of-55-percent/) - Inc. Magazine revealed its annual Inc. 5000 list for 2021, ranking Clarity as one of the fastest-growing private companies in the U.S. for the ninth year.
- [Clarity Unifies Security Standards with HITRUST r2 Certification Across Platforms and Facilities](https://clarityssi.com/hitrust-r2-certification/) - Madison, CT (September 4, 2024) – Clarity Software Solutions, Inc., a leader in healthcare communications and engagement, announced that its platforms across Clarity Software Solutions and Clarity Output Solutions achieved HITRUST r2 Certification. The HITRUST CSF r2 Certification is the most rigorous assessment available. It verifies that an organization meets stringent regulatory compliance and industry-defined […]
- [Must-Have Member Experiences for 2025: Top 3 Priorities](https://clarityssi.com/must-have-member-experiences-for-2025/) - Boost retention in 2025 with top member experiences! Discover the 3 key strategies for engagement, satisfaction, and better health outcomes.
- [The Engagement Welcome Mat](https://clarityssi.com/health-insurance-id-card/) - Roll out the welcome mat and discover how first impressions, personalized onboarding, and strategic engagement can enhance member retention for health plans.
- [Strategic Planning to Optimize Member Engagement in 2022](https://clarityssi.com/strategic-planning-to-optimize-member-engagement-in-2022/) - Learn how Clarity can help you create a strategic member engagement calendar to get the most value from the communications you're sending throughout the year.
- [Top Trends in Member Engagement](https://clarityssi.com/top-trends-in-member-engagement-for-2023-and-beyond/) - Leading health plans are leveraging behavioral science, personalization, multi-channel communications, and predictive analytics to accelerate member engagement.
- [Using Regulatory Communications to Drive Engagement](https://clarityssi.com/regulatory-document-engagement/) - From yearly ANOCs and 1095-Bs to the ongoing delivery of EOBs, invoices, and letters, payers send a tremendous volume of regulated member communications.
- [Strategic Planning to Optimize Member Engagement in 2024](https://clarityssi.com/strategic-planning-to-optimize-member-engagement/) - Ready to make this the year of engagement for your health plan? Look no further than the print and digital communications your members are already receiving.
- [Drive More Value for Medicaid: How to Optimize Traditional & Digital Communications](https://clarityssi.com/drive-more-value-for-medicaid-how-to-optimize-traditional-digital-communications/) - Unlock the power of Medicaid engagement with strategic program design. Learn innovative tactics for better outcomes in our on-demand webinar.
- [Member Engagement Case Studies and Insights](https://clarityssi.com/member-engagement-case-studies/) - In today's competitive payer landscape, understanding what engages your membership and executing strategies to capture that engagement are critical skill sets.
- [Unlocking Payers' Most Underutilized Engagement Opportunity](https://clarityssi.com/unlocking-payers-most-underutilized-engagement-opportunity/) - Join Clarity to explore this untapped opportunity for health plans to engage members through the print communications they're already sending – and paying for.
- [7 Member Actions That Drive ROI for Health Plans](https://clarityssi.com/health-plan-roi/) - Health plans know there's value in improving member engagement, but most are lost when it comes to quantifying that value to measure a return on investment.
- [Strategies for Managing Multiple Brands in Your Healthcare Communications](https://clarityssi.com/managing-multiple-brands-in-healthcare-communications/) - In order to stay competitive and offer more comprehensive benefits, payers increasingly find themselves juggling multiple brands in their member communications.
- [Creating Meaningful Multi-Channel Communications](https://clarityssi.com/creating-meaningful-multi-channel-communications/) - Learn how to create meaningful, integrated communications across channels with our on-demand webinar. Elevate your member experience and drive results.
- [How to Consolidate Healthcare Member Communications and Drive Engagement](https://clarityssi.com/healthcare-member-communications/) - Effective healthcare member communications are essential for member engagement. Read on to learn key strategies to consolidate and enhance your communications.
- [AHIP 2024](https://clarityssi.com/ahip-2024/) - Will we see you there? Meet Clarity at AHIP 2024 for key discussions on payer communications, member engagement, and point solutions. Schedule a meeting today!
- [Best Practices to Increase Benefit Engagement with Member Guides](https://clarityssi.com/best-practices-to-increase-benefit-engagement-with-member-guides/) - Learn how healthcare organizations boost engagement with personalized member guides. Watch Clarity's webinar on driving participation and streamlining content.
- [Preparing for a Successful Open Enrollment](https://clarityssi.com/preparing-for-a-successful-open-enrollment/) - Discover expert insights on timely member communications in healthcare. Watch Clarity's webinar for strategies and tips on navigating peak seasons effectively.
- [EOBs: The Key to Year Round Engagement](https://clarityssi.com/eobs-supporting-year-round-engagement/) - During this webinar, Clarity and guest speaker, Engagys, discuss how plans can transform static EOB documents into performance-managed engagement touchpoints.
- [Business Group on Health 2024 Annual Conference](https://clarityssi.com/business-group-on-health-2024-annual-conference/) - Clarity's heading to the Business Group on Health Annual Conference. Will we see you there? Let's connect and discuss member engagement! Schedule a meeting now.
- [TAHP Texas Covered Health Care Conference + Expo](https://clarityssi.com/tahp-texas-covered-health-care-conference-expo/) - Clarity's heading to Austin for the Texas Covered Conference + Expo. Will we see you there? Let's connect and discuss member engagement! Schedule a meeting now.
- [Health Plan Alliance Insider Summit 2023](https://clarityssi.com/health-plan-alliance-insider-summit-2023/) - Clarity Software Solutions is attending the Insider Summit 2023. Will we see you there? Let's connect and discuss member engagement! Schedule a meeting today.
- [Ohio Association of Health Plans Spring Member Forum](https://clarityssi.com/ohio-health-plans-member-forum/) - Clarity Software Solutions is attending the Ohio Association of Health Plans Spring Member Forum on Tuesday, March 7, 2023. Will we see you there?
- [Clarity Software Solution Earns Prestigious Recognition in the 2023 Marcum Tech Top 40](https://clarityssi.com/marcum-tech-top-40-2023/) - Clarity proudly announces its inclusion in the exclusive 2023 Marcum Tech Top 40. This marks the 11th consecutive year that Clarity has earned this distinction.
- [Clarity Named One of the Best Places to Work in Connecticut](https://clarityssi.com/clarity-named-one-of-the-best-places-to-work-in-connecticut/) - Clarity Software Solutions, Inc. was recently named as one of the Best Places to Work in Connecticut and is proud to accept this honor for the fifth year.
- [Clarity's Net Promoter Score Increases to 55](https://clarityssi.com/clarity-software-solutions-inc-s-net-promoter-score-increases-to-55/) - Clarity's Net Promoter Score surpasses benchmark averages in the health insurance and software industries, increasing to 55 since the last survey in 2020.
- [Clarity Software Solutions Achieves HITRUST CSF Certification to Manage Risk and Maintain Security Posture](https://clarityssi.com/clarity-software-solutions-inc-achieves-hitrust-csf-certification-to-manage-risk-and-maintain-security-posture/) - HITRUST CSF Certification validates that Clarity Software Solutions is upholding its commitment to meet key regulations and protect sensitive information.
- [Clarity Software Solutions Completes Fourth Successful SOC 2 Type 2 Audit](https://clarityssi.com/clarity-software-solutions-completes-their-fourth-successful-soc-2-type-2-audit/) - Clarity Software Solutions, Inc., an industry leader in healthcare communications, recently announced they have completed their fourth SOC 2, Type 2 audit.
- [Clarity Software Solutions Named One of the Best Places to Work in Connecticut](https://clarityssi.com/clarity-software-solutions-inc-named-one-of-the-best-places-to-work-in-connecticut-2/) - The program, created by the Hartford Business Journal and Best Companies Group, is in its fifteenth year of recognizing companies.
- [Clarity Output Solutions Achieves HITRUST Implemented, 1-Year Certification](https://clarityssi.com/clarity-hitrust-csf-certification/) - HITRUST Implemented, 1-year Certification validates Clarity Output Solutions is committed to managing cybersecurity risk and protecting sensitive information.
- [Clarity Achieves HITRUST Certification to Further Mitigate Risk in Third-Party Privacy, Security, and Compliance](https://clarityssi.com/clarity-software-solutions-achieves-hitrust-risk-based-2-year-certification/) - HITRUST Risk-based, 2-year Certification validates that Clarity Software Solutions is committed to meeting key regulations and protecting sensitive information.
- [Clarity Software Solutions Announces Fourth Annual Client Summit](https://clarityssi.com/clarity-software-solutions-announces-fourth-annual-client-summit/) - Clarity Software Solutions recently announced plans to hold their fourth Client Summit on May 15 – 17, 2018. Learn more by visiting our website.
- [Clarity Software Solutions, Inc. Named to the 2022 Marcum Tech Top 40](https://clarityssi.com/marcum-tech-top-40-2022/) - The premier awards program recognizes Connecticut's fastest growing technology companies. This is the 10th year that Clarity has made the Marcum Tech Top 40.
- [Clarity Software Solutions, Inc. Recipient of Marcum Tech Top 40 Award for Fifth Consecutive Year](https://clarityssi.com/clarity-software-solutions-inc-recipient-marcum-tech-top-40-award-fifth-consecutive-year/) - Madison, CT (September 19, 2017) – The Connecticut Technology Council (CTC) and Marcum LLP announced Clarity Software Solutions, Inc. has made the Marcum Tech Top 40 (TT40) list of fastest growing technology companies in Connecticut for the fifth consecutive year. Clarity will be honored alongside 39 other TT40 companies at an awards ceremony September 19
- [Clarity Software Solutions, Inc. Named to the 2021 Marcum Tech Top 40](https://clarityssi.com/clarity-software-solutions-inc-named-to-the-2021-marcum-tech-top-40/) - Clarity Software Solutions, Inc. has been named to the 2021 Marcum Tech Top 40, an annual awards program recognizing Connecticut’s fastest growing technology and life sciences companies.
- [EY Announces Sean Rotermund of Clarity Software Solutions, Inc. Entrepreneur Of The Year® 2018 Award Finalist in New York](https://clarityssi.com/ey-announces-sean-rotermund-clarity-software-solutions-inc-entrepreneur-year-2018-award-finalist-new-york-region/) - Madison, CT (May 22, 2018) – EY recently announced that Sean Rotermund, Founder, President and CEO of Clarity Software Solutions, Inc. is a finalist for the Entrepreneur Of The Year® 2018 Award in the New York region. The awards program recognizes entrepreneurs who are excelling in areas such as innovation, financial performance and personal commitment
- [Clarity Achieves HITRUST CSF® Certification To Further Mitigate Risk in Third Party Privacy, Security and Compliance](https://clarityssi.com/clarity-software-solutions-inc-achieves-hitrust-csf-certification-to-further-mitigate-risk-in-third-party-privacy-security-and-compliance/) - Madison, CT (August 27, 2019) - Clarity Software Solutions, Inc., an industry leader in healthcare communications, today announced that their API Servers, Web Servers, Thread Servers, SFTP Servers, Database Servers, UAT Server, Mail Assurance, Document Handling, and all Clarity Software Solutions locations have earned Certified status for information security by HITRUST. HITRUST CSF Certified status
- [Clarity Achieves HITRUST CSF Certification To Further Mitigate Risk in Third Party Privacy, Security and Compliance](https://clarityssi.com/hitrust-certification-validates-clarity-committed-meeting-key-healthcare-regulations-protecting-sensitive-private-healthcare-information/) - Madison, CT (January 11, 2017) – Clarity Software Solutions, Inc., a leading technology provider driving healthcare engagement through multimodal communications, today announced that their Clarity Platform – v3.41.0 and required infrastructure components have earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, Clarity’s Platform and
- [Inc. Magazine Unveils Its Annual List of America's Fastest-Growing Private Companies—the Inc. 5000](https://clarityssi.com/inc-magazine-unveils-its-annual-list-of-americas-fastest-growing-private-companies-the-inc-5000-2/) - Madison, CT (August 18, 2020) – Inc. magazine recently revealed that Clarity Software Solutions, Inc. is No. 4778 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses.
- [Inc. Magazine Unveils Its Annual List of America's Fastest-Growing Private Companies—the Inc. 5000](https://clarityssi.com/inc-magazine-unveils-its-annual-list-of-americas-fastest-growing-private-companies-the-inc-5000/) - Madison, CT (August 15, 2019) - Inc. magazine today revealed that Clarity Software Solutions, Inc. is No. 4769 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses.
- [Health Plans Easily Adapt to New Government Regulations Thanks to Tech Company](https://clarityssi.com/health-plans-easily-adapt-new-government-regulations-thanks-tech-company/) - Madison, CT (April 1, 2017) – Clarity Software Solutions, Inc., a leading technology provider to the healthcare industry, recently updated their template for Summary of Benefits and Coverage (SBC) and uniform glossary to align with updated regulations from the Department of Health and Human Services which are effective April 1, 2017. Several Clarity clients are
- [Clarity Enhances Existing Offerings](https://clarityssi.com/clarity-enhances-existing-offerings/) - Madison, CT (April 25, 2017) – Clarity Software Solutions, Inc., a leading technology provider to the healthcare industry, recently made enhancements to several of it’s product offerings to provide updated templates as well as new features and functionality. Enhancements were made to their Explanation of Benefits (EOB) template, Invoices and their Mobile offering. Innovation is
- [Connecticut Shoreline Community Enjoys Support From Clarity for Charity](https://clarityssi.com/connecticut-shoreline-community-enjoys-support-clarity-charity/) - Madison, CT (April 25, 2017) – Clarity Software Solutions, Inc., a leading technology provider to the healthcare industry, shows its commitment to the local shoreline community through the continued efforts of its charitable arm, Clarity for Charity. This year alone, the company has supported Guilford Women and Family Life, the Madison Jaycees, the Madison Chamber
- [Clarity Software Solutions, Inc. Announces Expansion of Product Portfolio](https://clarityssi.com/clarity-software-solutions-inc-announces-expansion-product-portfolio/) - Madison, CT (May 23, 2017) – Clarity Software Solutions, Inc., a leading technology provider driving healthcare engagement through multimodal communications, recently announced the addition of two solutions to their product portfolio. The new solutions provide health plans with user-friendly tools to manage their member engagement campaigns and their payments process. “We’re excited to share these
- [Clarity Software Solutions, Inc. Refreshes Look With Launch of New Website](https://clarityssi.com/clarity-software-solutions-inc-refreshes-look-launch-new-website/) - Madison, CT (June 27, 2017) – Clarity Software Solutions, Inc., a leading technology provider driving healthcare engagement through multimodal communications, recently relaunched their website with a fresh look and a responsive design. Clarity’s Platform as a Service (PaaS) solution offers the healthcare industry comprehensive tools for member communications. Updated to be easier for consumers to
- [Inc. Magazine Unveils 36th Annual List of America's Fastest-Growing Private Companies—the Inc. 5000](https://clarityssi.com/inc-magazine-unveils-36th-annual-list-americas-fastest-growing-private-companies-inc-5000/) - Madison, CT (August 22, 2017) – Inc. magazine recently ranked Clarity Software Solutions, Inc. No. 3431 on its 36th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and midsized
- [Clarity Software Solutions Philanthropy Grows in Connecticut Shoreline Communities](https://clarityssi.com/clarity-software-solutions-philanthropy-grows-connecticut-shoreline-communities/) - Madison, CT (September 1, 2017) – Clarity Software Solutions, Inc., through its charitable arm, Clarity for Charity, has supported over 60 organizations and events since the philanthropic programs inception in 2011. As an industry leading healthcare communications company, Clarity is dedicated to charitable causes along the Connecticut shoreline and has supported them through the donation
- [Healthcare Communication Company Expands National Brand Awareness](https://clarityssi.com/healthcare-communication-company-expands-national-brand-awareness/) - Madison, CT (September 15, 2017) – Clarity Software Solutions, Inc., a leading technology communication company providing services to the healthcare industry, plans to attend nine tradeshow conferences throughout 2017. Clarity’s attendance at a variety of conferences allows information to be shared in a more interactive format. Attendees are educated about hosted computing services in a
- [Industry Leading Healthcare Communications Company Celebrates Tenth Anniversary](https://clarityssi.com/industry-leading-healthcare-communications-company-celebrates-tenth-anniversary/) - Madison, CT (October 10, 2017) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, recently announced their tenth anniversary. Founded in 2007 and based in Madison, CT, Clarity provides technology driving healthcare engagement through multimodal communications. The company’s achievements this past decade center on its development of innovative technology based on client needs
- [Clarity Software Solutions, Inc. Completes SOC 2 Type 2 Audit](https://clarityssi.com/clarity-software-solutions-inc-completes-soc-2-type-2-audit/) - Madison, CT (January 2, 2018) – Clarity Software Solutions, Inc., a leading technology provider driving healthcare engagement through multimodal communications, today announced they have completed a SOC 2 Type 2 audit. The independent auditor’s opinion was that there are no exceptions or deviations that were important to note in the design and operating effectiveness of
- [Clarity's Fourth Client Summit Receives Positive Reviews](https://clarityssi.com/claritys-fourth-client-summit-receives-positive-reviews/) - Madison, CT (July 16, 2018) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, reports positive feedback from their fourth Client Summit which was held on May 15 – 17, 2018. During the event, they focused on engagement, a buzzword in the healthcare industry. The three day event provided an opportunity for representatives
- [Clarity Software Solutions, Inc. Recipient of 2018 Marcum Tech Top 40 Award for Sixth Consecutive Year](https://clarityssi.com/clarity-software-solutions-inc-recipient-of-2018-marcum-tech-top-40-award-for-sixth-consecutive-year/) - Madison, CT (September 10, 2018) – The Connecticut Technology Council (CTC) and Marcum LLP recently announced the 2018 Marcum Tech Top 40, the annual recognition of the fastest growing technology companies in Connecticut. This year’s group of top-ranked companies will be honored at the new ConnectiTECH Awards event at the Connecticut Convention Center on October
- [Clarity Software Solutions, Inc. Releases Positive Results From First Net Promoter Score® Survey](https://clarityssi.com/clarity-software-solutions-inc-releases-positive-results-from-first-net-promoter-score-survey/) - Madison, CT (September 24, 2018) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, has announced the results of their 2018 Net Promoter Score® survey which is a measure of customer experience and satisfaction. This is the first dedicated administration of the survey to all clients and results concur with previous satisfaction surveys.
- [Morgan Stanley Capital Partners Completes Investment in Clarity Software Solutions](https://clarityssi.com/morgan-stanley-capital-partners-completes-investment-in-clarity-software-solutions/) - New York, NY (January 25, 2019) - Investment funds managed by Morgan Stanley Capital Partners (“MSCP”), a Private Equity team within Morgan Stanley Investment Management, announced today that they have completed an investment in Clarity Software Solutions (“Clarity” or the “Company”). MSCP is partnering with the current management team led by founder Sean Rotermund, who
- [Clarity Announces New Medicare Platform](https://clarityssi.com/clarity-announces-new-medicare-platform/) - Madison, CT (March 19, 2019) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, is pleased to announce its first bundled offering of complementary Medicare products. Clarity’s Medicare Platform covers the full spectrum of member communications, from enrollment and compliance to claims and payments. This new solution allows healthcare organizations to produce and
- [Taking Healthcare Communications to the Next Level](https://clarityssi.com/taking-healthcare-communications-to-the-next-level/) - Madison, CT (June 13, 2019) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, continues to give health plans ways to enrich relationships with members through personalized communications. From enrollment, to compliance, to claims and payments communications, Clarity provides a simple solution that allows healthcare organizations to distribute communications to members how and
- [Clarity Talks Next-Gen Member Engagement](https://clarityssi.com/clarity-talks-next-gen-member-engagement/) - Madison, CT (August 1, 2019) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, recently released a white paper discussing the opportunity healthcare organizations have to engage members by optimizing transactional communications. The paper introduces the concept of next-gen engagement, “a new level of connection that leverages data and technology and has the
- [Clarity Software Solutions, Inc.'s Net Promoter Score® Continues To Climb](https://clarityssi.com/clarity-software-solutions-inc-s-net-promoter-score-continues-to-climb/) - Madison, CT (October 10, 2019) - Clarity Software Solutions, Inc., an industry leader in healthcare communications, has announced the results of their 2019 Net Promoter Score survey, a measure of customer experience and satisfaction. The company’s Net Promoter Score increased since the last distribution in 2018 and the company continues to surpass benchmarks in the
- [Clarity Software Solutions, Inc. Named Marcum Tech Top 40 Finalist, Clarity as One of 40 Fastest Growing Tech Companies](https://clarityssi.com/clarity-software-solutions-inc-named-marcum-tech-top-40-finalist-clarity-as-one-of-40-fastest-growing-tech-companies/) - Madison, CT (November 8, 2019) - The Connecticut Technology Council (CTC) and Marcum LLP announced Clarity Software Solutions, Inc. has made the Marcum Tech Top 40 (TT40) list of fastest growing technology companies in Connecticut. About the Marcum Tech Top 40 The Marcum Tech Top 40 recognizes technology leaders in six industry sectors, with one
- [Clarity Software Solutions, Inc. Named One of the Best Places to Work in Connecticut](https://clarityssi.com/clarity-software-solutions-inc-named-one-of-the-best-places-to-work-in-connecticut/) - Madison, CT (March 2, 2020) - Clarity Software Solutions, Inc. was recently named as one of the Best Places to Work in Connecticut. This fifteenth annual program was created by the Hartford Business Journal and Best Companies Group. “Clarity’s continued growth is exciting,” stated Amy Dickman, Vice President of Human Resources at Clarity Software Solutions,
- [Clarity Software Solutions, Inc. Announces Open Enrollment Success](https://clarityssi.com/clarity-software-solutions-inc-announces-open-enrollment-success/) - Madison, CT (March 2, 2020) - Clarity Software Solutions, Inc., an industry leader in healthcare communications recently announced the end of a successful Open Enrollment (OE) season, reporting that 99% of their total OE volume across well over 100 healthcare organizations was mailed on time or early. They experienced an increase of 34% in total
- [Clarity Software Solutions, Inc. Announces Leadership Changes](https://clarityssi.com/clarity-software-solutions-inc-announces-leadership-changes/) - Madison, CT (June 30, 2020) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, recently announced that as of July 1, 2020, Steve Mongelli, the company’s Chief Operating Officer, will transition into the role of President & CEO. Sean Rotermund, the company’s Founder, and CEO will become the Founder & Vice Chairman of
- [Clarity Software Solutions, Inc. Acquires Premier Graphics, LLC.](https://clarityssi.com/clarity-software-solutions-inc-acquires-premier-graphics-llc/) - Madison, CT (June 30, 2020) – Clarity Software Solutions, Inc., an industry leader in healthcare communications, recently announced the acquisition of their longtime business partner, Premier Graphics, LLC. Clarity has worked with Premier over the past decade to produce and deliver millions of member communications nationwide. Premier, now known as Clarity Output Solutions will transition
- [Clarity Software Solutions, Inc.’s Net Promoter Score® Increases to 52](https://clarityssi.com/clarity-software-solutions-inc-s-net-promoter-score-increases-to-52/) - Madison, CT (December 10, 2020) - Clarity Software Solutions, Inc., an industry leader in healthcare communications, has announced the results of their 2020 Net Promoter Score survey, a measure of customer experience and satisfaction. The company’s Net Promoter Score increased since the last distribution in 2019 and continues to surpass benchmark averages in the health
- [Clarity Software Solutions, Inc. Named to the 2020 Marcum Tech Top 40](https://clarityssi.com/clarity-software-solutions-inc-named-to-the-2020-marcum-tech-top-40/) - Madison, CT (February 8, 2021) – For the eighth consecutive year, Clarity Software Solutions, Inc. has been named a winner in the 2020 Marcum Tech Top 40 awards program recognizing the fastest growing technology and life sciences companies in Connecticut. “It’s an honor to be named a Marcum Tech Top 40 winner for the eighth
- [Clarity Software Solutions Completes Their Third Successful SOC 2 Type 2 Audit](https://clarityssi.com/clarity-software-solutions-completes-their-third-successful-soc-2-type-2-audit/) - The industry-leading SaaS technology provider accelerating member engagement for healthcare organizations nationwide completed their third SOC 2 Type 2 audit.
- [Managing the Business Impact of COVID-19](https://clarityssi.com/managing-the-business-impact-of-covid-19/) - These are uncertain and unprecedented times, as the COVID-19 pandemic impacts the health and safety of individuals around the world. The top priority for Clarity is to protect the well-being of our employees and our clients and to ensure our continued ability to serve you with best-in-class technology and support. To do this, we have

## Pages

- [Home](https://clarityssi.com/) - Clarity Software Solutions, leaders in healthcare communications, create solutions that allow providers to manage and distribute member data securely.
- [Site Map](https://clarityssi.com/site-map/) - Sitemap 1095-B Forms About Clarity ANOCs Clarity For Charity Compliance, Security, & Technology Contact Digital Wallet Digitization of Healthcare Do Not Sell or Share My Personal Information Downloads Download – 10 Healthcare Communication Mistakes to Avoid Download – 3 Underutilized Engagement Opportunities for Dental Plans Download – 7 Member Actions That Drive ROI for Health
- [Medicare Member Engagement](https://clarityssi.com/medicare-member-engagement/) - Clarity provides industry-leading solutions that hit on these pillars to improve Medicare member engagement and encourage healthier living.
- [Medicare Direct Mail](https://clarityssi.com/medicare-direct-mail/) - Unlock the power of Medicare Direct Mail with Clarity. Learn how to engage your audience, explore personalized solutions, and boost member engagement.
- [HIPAA Email Compliance](https://clarityssi.com/hipaa-email-compliance/) - Learn the importance of secure healthcare communications, find out who must comply, and get expert guidance to protect patient data. Request a demo today!
- [HIPAA Compliant Printing](https://clarityssi.com/hipaa-compliant-printing/) - Clarity offers elevated solutions that ensure printing follows HIPAA guidelines while simultaneously creating materials that engage members.
- [HIPAA Compliant Mailing Services](https://clarityssi.com/hipaa-compliant-mailing/) - Clarity has extensive experience with HIPAA Compliant Mailing and an industry-leading system that ensures member information is protected at all times.
- [HIPAA Compliant Direct Mail](https://clarityssi.com/hipaa-compliant-direct-mail/) - Improve member engagement while protecting patient privacy with HIPAA compliant direct mail. Request a demo with Clarity to learn more about our solutions.
- [Healthcare Document Management](https://clarityssi.com/healthcare-document-management/) - Enhance efficiency with Clarity's healthcare document management solution. Streamlined workflows, centralized space, and data security. Request a demo now!
- [Healthcare Direct Mail](https://clarityssi.com/healthcare-direct-mail/) - Enhance member engagement by creating personalized healthcare direct mail communications. Request a demo with Clarity to get started today.
- [Healthcare Data Security](https://clarityssi.com/healthcare-data-security/) - Ensure healthcare data security with Clarity's industry-leading solutions. Protect patient privacy, ensure compliance, and build trust. Request a demo now.
- [Health Plan Member Guides](https://clarityssi.com/health-plan-member-guides/) - Enhance member engagement and understanding with customized health plan member guides. Highlight coverage, benefits, and resources. Schedule your demo today!
- [Health Insurance Member Engagement](https://clarityssi.com/health-insurance-member-engagement/) - Unlock the potential of health insurance member engagement with Clarity's vital solutions. Explore our features and choose success today!
- [Digital Wallet](https://clarityssi.com/digital-wallet/) - Simplify member onboarding and boost digital adoption with Clarity's Digital Wallet. Our solution makes accessing insurance ID cards easier than ever.
- [Digitization of Healthcare](https://clarityssi.com/digitization-of-healthcare/) - Don't get left behind in the digitization of healthcare! Enhance efficiency, accessibility, and patient care with Clarity's digital communication solutions.
- [Engagement](https://clarityssi.com/healthcare-member-engagement/) - Accelerate Member Engagement Optimized member correspondence driving increased engagement around high-priority initiatives to deliver measurable results. Request A Demo 75% Improvement Clarity by mPulse's Accelerate Member Engagement (AME) platform helped a national health plan achieve a 75% improvement in engagement rates by applying optimized stickers to member ID cards. 2 to 5 Minutes Spent The
- [Partner Program](https://clarityssi.com/partner-program/) - Expand Your Reach and Value with Clarity’s Cost-Free Partner Program The Clarity Partner Program offers an unparalleled opportunity to expand your reach and engage with members more effectively, all at no extra cost. PARTNER WITH US Join Clarity’s Partner Ecosystem at No Additional Cost By integrating with our existing healthcare communication system, partners can enhance
- [Contact](https://clarityssi.com/contact/) - Interested to learn more about Clarity? Contact us to request information from our sales and support teams.
- [Request a Demo](https://clarityssi.com/request-a-demo/) - Healthcare software solutions by Clarity offer health insurance providers an easy to manage interface for their member communications.
- [Clarity For Charity](https://clarityssi.com/clarity-for-charity-in-ct/) - As the leading healthcare communications company in Connecticut, Clarity continues to serve its community through the donation of time, food, and funds.
- [Download - Clarity Member Engagement Value Calculator](https://clarityssi.com/downloads/member-engagement-value-calculator/) - Clarity by mPulse Member Engagement Value Calculator Engaging members in next best actions—such as portal registrations, doctor visits, and condition management—holds significant value. This tactic can greatly improve member health outcomes and generate a return on investment (ROI) for health plans, making it a true win-win. This tool provides insights into how much your organization
- [Downloads](https://clarityssi.com/downloads/) - Downloadable Resources Access our library of free downloads, including tools, strategies, and insights to improve healthcare communication and member engagement. View Downloads Featured Downloads 3 Underutilized Engagement Opportunities for Dental Plans Learn More Secure Healthcare Payer Communications: Best Practices and Compliance Tips Learn More Clarity by mPulse Accelerate Member Engagement eBook Learn More 10 Healthcare
- [Compliance, Security, & Technology](https://clarityssi.com/healthcare-information-security-and-privacy/) - Healthcare information security and compliance is considered top priority by Clarity for healthcare providers that use the Clarity Solution.
- [About Clarity](https://clarityssi.com/about/) - Healthcare document management is simple with the Clarity Solution. Clarity helps healthcare providers create, manage and distribute communications.
- [EOPs & Payments](https://clarityssi.com/healthcare-payment-solutions/) - Healthcare payment solutions, such as the Clarity Solution, puts providers in control by providing total transaction integrity from initiation to settlement.
- [Invoices](https://clarityssi.com/healthcare-invoices/) - With the Clarity Solution, health plan providers can create and distribute healthcare invoices to their plan members.
- [Healthcare EOBs](https://clarityssi.com/healthcare-eob/) - Clarity offers comprehensive healthcare EOB solutions for organizations that makes administering communications more efficient.
- [SBCs](https://clarityssi.com/healthcare-sbc/) - Clarity’s comprehensive solution provides healthcare SBC templates that easily allows your staff to meet timely distribution requirements.
- [Member Guides](https://clarityssi.com/healthcare-brochures/) - Member engagement has been made easy with Clarity’s custom healthcare brochures and the ability to create custom member guides.
- [Mobile & e-Delivery](https://clarityssi.com/healthcare-mobile-apps-electronic-document-delivery/) - Clarity’s healthcare mobile apps and seamless electronic document delivery allow members to set preferences and read important documents pertaining to their specific health plan.
- [ANOCs](https://clarityssi.com/anocs/) - Clarity has a comprehensive solution to produce Annual Notice of Change (ANOC) templates for healthcare organizations.
- [Letters](https://clarityssi.com/healthcare-letters/) - Clarity offers providers options to customize their healthcare letters combining variable information with static content.
- [Kits](https://clarityssi.com/healthcare-communication-enrollment-kits/) - Clarity has a comprehensive solution to produce healthcare communication enrollment kits that creates a workflow that is fully automated and traceable.
- [1095-B Forms](https://clarityssi.com/healthcare-form-1095-b/) - Clarity provides a comprehensive solution that produces a secure healthcare form 1095-B making communications safe and reliable.
- [ID Cards](https://clarityssi.com/healthcare-id-cards/) - Healthcare ID cards can be customized in a variety of ways using the Clarity Solution. Organize. Customize. Deliver.®
- [Solutions](https://clarityssi.com/healthcare-software-solutions/) - Clarity Software Solutions healthcare communication system provides clients tools to manage their data safely and securely.
- [Leadership](https://clarityssi.com/leadership-in-healthcare-communications/) - Meet our visionary leaders on the forefront of healthcare communications and engagement, dedicated to improving health outcomes through innovative solutions.
- [Privacy Statement](https://clarityssi.com/privacy-statement/) - Privacy Statement Clarity Software Solutions, Inc. (“Clarity”) is committed to protecting any personal information that you may provide to us. The information below is provided in the interest of informing you as to how Clarity protects the privacy and security of your personal information. Acceptance For Clarity to operate as a business and to provide
- [Do Not Sell or Share My Personal Information](https://clarityssi.com/do-not-sell-share-personal-information/) - Do Not Sell or Share My Personal Information We use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. However, you can opt out of these cookies by checking “Reject All”. Once you opt out, you can opt in
- [Download - 3 Underutilized Engagement Opportunities for Dental Plans](https://clarityssi.com/downloads/underutilized-engagement-opportunity-dental-plans/) - 3 Underutilized Engagement Opportunities for Dental Plans Every interaction counts. From ID cards to Explanation of Benefits (EOBs), dental plans send communications that can—and should— be optimized to create more value for their organization and its members. This guide provides three tangible strategies that go beyond just meeting regulatory requirements, so you can level up
- [Download - Next-gen Engagement: Using Transactional Touchpoints to Reach Members When They’re Already Listening](https://clarityssi.com/downloads/next-gen-engagement-using-transactional-touchpoints/) - Next-gen Engagement: Using Transactional Touchpoints to Reach Members When They’re Already Listening Every member touchpoint is an opportunity for healthcare organizations to connect, engage, and make members feel valued. By seizing these opportunities, payers can achieve improved health outcomes, greater member satisfaction, and increased retention. However, effective engagement is becoming increasingly challenging. Consumers now expect more from
- [Download - Tapping Your Untapped Engagement Advantage](https://clarityssi.com/downloads/tapping-your-untapped-engagement-advantage/) - Tapping Your Untapped Engagement Advantage It’s no secret that the relationship between members and payers is evolving from purely transactional to more supportive, consultative, and wellness-focused. Strong business reasons drive health plans to prioritize member engagement. For instance, meaningful engagement leads to better health outcomes for members while enhancing a health plan’s return on investment
- [Download - How Optimized EOBs Can Drive Consumer Engagement in Healthcare](https://clarityssi.com/downloads/optimized-eobs-can-drive-consumer-engagement-in-healthcare/) - How Optimized EOBs Can Drive Consumer Engagement in Healthcare An effective healthcare consumer engagement strategy benefits members and health plans alike. The member gets comprehensive and relevant communications from the outset, which helps reduce confusion and frustration, and healthcare organizations can drive engagement in high-priority initiatives. While it’s important to optimize every touchpoint, there’s one
- [Download - How to Consolidate Healthcare Member Communications to Drive Engagement](https://clarityssi.com/downloads/consolidate-healthcare-member-communications-to-drive-engagement/) - How to Consolidate Healthcare Member Communications to Drive Engagement There is a lot of information to communicate to health plan members. From details about their benefits to motivating calls to action, the volume of information can be overwhelming and lead to disengagement. This raises an important question: how can you drive engagement while communicating all
- [Download - Member Engagement for Dental Plans: 3 Key Steps to Take for Success](https://clarityssi.com/downloads/download-member-engagement-for-dental-plans/) - Member Engagement for Dental Plans: 3 Key Steps to Take for Success Let’s face it: visiting the dentist isn’t always enjoyable. That’s why dental plans often struggle with getting members to attend regular checkups. However, there are impactful engagement strategies dental plans can use to encourage members to prioritize their dental health. In this guide,
- [Download - 7 Member Engagement Strategies for Health Plans](https://clarityssi.com/downloads/member-engagement-strategies-for-health-plans/) - 7 Member Engagement Strategies for Health Plans You will find millions of results if you search “customer engagement,” on Google. Why? Because engagement is essential for businesses to achieve their goals. In healthcare, two key benefits of investing in member engagement strategies are increased efficiency and improved member retention. While these two goals might seem
- [Download - 7 Member Actions That Drive ROI for Health Plans](https://clarityssi.com/downloads/member-actions-that-drive-roi-for-health-plans/) - 7 Member Actions That Drive ROI for Health Plans Health plans know the value of improving the member experience and driving engagement in calls to action. However, it can be difficult to know what actions move the needle and how to quantify the return on the dollars invested in those actions. In this guide, we
- [Download - 10 Healthcare Communication Mistakes to Avoid](https://clarityssi.com/downloads/healthcare-communication-mistakes-to-avoid/) - 10 Healthcare Communication Mistakes to Avoid: A Practical Checklist Effective communication with members is crucial for health plans. When communication follows best practices, it builds trust, increases engagement, and ensures that members get the information they need. However, there are common mistakes that health plans should avoid to achieve meaningful and engaging communication. In this
- [Download - Clarity Accelerate Member Engagement eBook](https://clarityssi.com/downloads/accelerate-member-engagement-ebook/) - Accelerate Member Engagement eBook Member engagement is consistently a top priority for health plans. With managed care being the most common healthcare delivery system in the United States, payers are laser-focused on ways to improve member health while trimming costs. Plans will need members to be active in their health journey to accomplish these goals.
- [Download - Secure Healthcare Payer Communications: Best Practices and Compliance Tips](https://clarityssi.com/downloads/secure-healthcare-payer-communications/) - Secure Healthcare Payer Communications: Best Practices and Compliance Tips Healthcare payers facilitate successful patient care by enabling efficient information flow between health service providers. The sensitive nature of the health data exchanged between payers and providers makes secure communication essential within these organizations. It is imperative to stay informed about best practices and compliance guidelines
- [Terms of Use](https://clarityssi.com/terms-of-use/) - Terms of Use Acceptance The services that Clarity provides to you are subject to the following Terms of Use. By using the website after a new version of this document has been posted, you agree to the terms of such new version. Updates The Terms of Use is reviewed, at a minimum, annually for updates
- [Join the Team](https://clarityssi.com/clarity-software-solutions-careers/) - Clarity Software Solutions' careers offer many benefits to those seeking a challenging yet rewarding workplace in the scenic shoreline town of Madison, CT.
- [Thank you for downloading our Engagement Value Calculator](https://clarityssi.com/thank-you-for-downloading-our-engagement-value-calculator/) - Thank You for downloading Clarity’s AME Value Calculator Click Here to Access from your Google Account or Click Here to Download a Microsoft Excel version
- [Thank you for downloading our AME eBook](https://clarityssi.com/thank-you-for-contacting-us-ame/) - Thank You for downloading Clarity’s AME eBook. Click Here to Download Now
- [Thank you for contacting us!](https://clarityssi.com/thank-you-for-contacting-us/) - Thank You for Your Interest in Clarity We will contact you shortly. You can also call us any time: 203.453.3999

## Blocked IP

- [112.211.10.170](https://clarityssi.com/ip/112-211-10-170/)
- [182.189.239.40](https://clarityssi.com/ip/182-189-239-40/)
- [64.94.210.101](https://clarityssi.com/ip/64-94-210-101/)
- [117.91.186.7](https://clarityssi.com/ip/117-91-186-7/)

## Team

- [Eileen Cianciolo](https://clarityssi.com/team/eileen-cianciolo/) - Eileen leads the product and innovation team and is responsible for the company's overall product strategy. She is responsible for developing and executing the product roadmap and managing product lifecycles. In addition, she works closely with the implementation and marketing teams to ensure that Clarity's products meet the needs of the market and the company's
- [Dave Arnone](https://clarityssi.com/team/dave-arnone/) - Dave joined Clarity in 2021 after spending more than a decade working in healthcare supporting the nation's leading payers, providers, and pharmacy benefit managers. As Chief Revenue Officer, he oversees all sales and marketing functions within Clarity, working closely with the management team and board of directors to drive Clarity's value creation plan. Dave was
- [John Karnes](https://clarityssi.com/team/john-karnes/) - John assumed the role of Chief Financial Officer at Clarity in December 2023, where he oversees the company's accounting, finance, and legal functions. With over 20 years of CFO leadership experience, John brings deep expertise in SaaS and technology-enabled services, particularly within the insurance industry. His focus areas include electronic records, data exchange, privacy, cyber
- [Bill Goldberg](https://clarityssi.com/team/bill-goldberg/) - As Executive Chair of Clarity's board, Bill plays a pivotal role in supporting the company's growth, member engagement capability expansion, and overall business performance goals. Bill brings a wealth of experience garnered from leadership roles across various healthcare companies, where he was instrumental in orchestrating turnarounds, improving operations, and expanding product and service lines. Notably,
- [Sara Riley](https://clarityssi.com/team/sara-riley/) - Sara joined Clarity in 2021 with over 12 years of healthcare industry experience, specializing in digital health technology, member engagement, and benefits administration communication. Prior to Clarity, Sara worked for a mobile health startup as Director of Growth and Strategy to help improve automated communication for driving case coordination and better outcomes in the operating
- [Evan Noulas](https://clarityssi.com/team/evan-noulas/) - Evan joined Clarity in 2023, bringing with him a wealth of knowledge and experience in operations, acquisitions, integrations, Lean Six Sigma, continuous improvement, information technology, customer service, and print operations. With this background, Evan is well positioned to drive process optimization across Clarity as the Chief Operating Officer. Prior to Clarity, Evan spent the bulk
- [Sean Rotermund](https://clarityssi.com/team/sean-rotermund/) - Sean Rotermund is the Founder and Vice Chairman of Clarity Software Solutions and has piloted the company's emergence from startup to the market leader in healthcare communications and engagement. Since 2007, the company has seen explosive year-over-year growth in revenue, client base, and staffing, earning Clarity a spot in Inc. Magazine's annual Inc. 5000 list
- [Jim Howland](https://clarityssi.com/team/jim-howland/) - Jim Howland is a Managing Director with Morgan Stanley Capital Partners (MSCP) and has served as Clarity's Chairman since MSCP's investment in January 2019. Jim also serves as Chairman of the Board of Project Management Academy, Smile America Partners, 24 - Seven, and Cadence Education. He previously served as Chairman of the Board of EmployBridge,
- [Steven Rodgers](https://clarityssi.com/team/steven-rodgers/) - Steven Rodgers is a Managing Director at Morgan Stanley Capital Partners (MSCP). He is based in New York and has 23 years of investing experience. In addition to Clarity, Steven serves on the Board of Directors for US HealthConnect, Ovation Fertility, Aveanna Healthcare, and the Geisel School of Medicine at Dartmouth. Steven joined Morgan Stanley
- [David Beaulieu](https://clarityssi.com/team/david-beaulieu/) - Dave is a seasoned operations and technology executive, board member, and advisor with broad experience in transforming the performance of companies to achieve significant growth and profitability. He is known for leading teams to scale companies for growth through talent selection and development, process engineering, and automation. Dave has experience in improving underperforming assets and
- [Scott Rotermund](https://clarityssi.com/team/scott-rotermund/) - Scott Rotermund is a seasoned healthcare executive with over 25 years of experience in the industry. He is the co-founder of Welltok, a leading enterprise SaaS company that provides a data-driven consumer activation platform for the healthcare industry. During his time as Chief Growth Officer at Welltok, Scott drove new strategic partnerships and established collaborations
- [Stephen Mongelli](https://clarityssi.com/team/stephen-mongelli-2/) - Steve joined Clarity in January of 2008 after a decade inside the national healthcare and insurance business marketplace. His success with new product development and marketing strategies for membership enrollment and retention have been instrumental in bringing Clarity to the industry-leading position it holds today. His impact on the company is best measured by our
- [Teri Kozikowski](https://clarityssi.com/team/teri-kozikowski/) - Theresa (Teri) Kozikowski is the Chief People Officer at Clarity Software Solutions. She began her newly created role with the company in May of 2022. Teri is responsible for all human resources related activity and decisioning for the organization, including talent acquisition, deployment and development, employee benefits programming and compensation (including executive and incentive programs),
- [Brian Higgins](https://clarityssi.com/team/brian-higgins-2/) - Brian joined Clarity Software Solutions in November of 2007. Under Brian's direction, the Clarity application platform was designed from the bottom up to be easily maintainable, configurable, and scalable. For two decades, Brian has demonstrated success in assembling and motivating talented technical teams, employing advanced technologies, and creating extremely successful application platforms. At Clarity, Brian

## Categories

- [News](https://clarityssi.com/category/news/)
- [Insights](https://clarityssi.com/category/insights/)
- [Webinars](https://clarityssi.com/category/webinars/)
- [Events](https://clarityssi.com/category/events/)

## Departments

- [Board of Directors](https://clarityssi.com/?taxonomy=team-department&term=board-of-directors)
- [Leadership](https://clarityssi.com/?taxonomy=team-department&term=leadership)