Accelerate…

We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery

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"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."

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"We found Clarity to be extremely supportive and professional from implementation to launch."

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"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive, and cutting-edge, we seek to lead and never settle.

Meet the Team

News & Insights

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3 Experiences to Prioritize in 2025: Retaining Members Now that Open Enrollment is Over

On-Demand Webinar | Watch Now

March 18, 2025

Effective engagement starts with strategic communication. But how do you cut through the noise and deliver the right message, at the right time, and in the right way for each individual? Managing these elements to create meaningful communications is complicated. That’s where Clarity comes in. Our platform capabilities and healthcare expertise simplify the process and […]

Must-Have Member Experiences for 2025: Top 3 Priorities

March 18, 2025

Consumer choice in healthcare continues to expand. The Health Insurance Marketplace® saw record-breaking enrollment for 2025, and Medicare Advantage enrollment has consistently increased 7% to 8% each year. Additionally, individual coverage health reimbursement arrangements (ICHRAs) grew by 29% from 2023 to 2024, reflecting a shift in employer-employee healthcare arrangements. As more people explore their options, […]

Healthcare Content Personalization: Five Strategies for Success

August 13, 2024

In today’s digital age, personalized healthcare content is no longer a luxury but a necessity. With the vast amount of health information available online, health plans must prioritize personalizing their content to ensure that members receive accurate, relevant, and engaging information that caters to their unique needs. In this article, we will delve into five […]

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