Accelerate…

We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery

"

"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."

"

"We found Clarity to be extremely supportive and professional from implementation to launch."

"

"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive, and cutting-edge, we seek to lead and never settle.

Meet the Team

News & Insights

See All Insights

Must-Have Member Experiences for 2025: Top 3 Priorities

March 18, 2025

Consumer choice in healthcare continues to expand. The Health Insurance Marketplace® saw record-breaking enrollment for 2025, and Medicare Advantage enrollment has consistently increased 7% to 8% each year. Additionally, individual coverage health reimbursement arrangements (ICHRAs) grew by 29% from 2023 to 2024, reflecting a shift in employer-employee healthcare arrangements. As more people explore their options, […]

3 Experiences to Prioritize in 2025: Retaining Members Now that Open Enrollment is Over

On-Demand Webinar | Watch Now

February 6, 2025

Effective engagement starts with strategic communication. But how do you cut through the noise and deliver the right message, at the right time, and in the right way for each individual? Managing these elements to create meaningful communications is complicated. That’s where Clarity comes in. Our platform capabilities and healthcare expertise simplify the process and […]

Clarity Unifies Security Standards with HITRUST r2 Certification Across Platforms and Facilities

The prestigious certification reinforces Clarity's commitment to cybersecurity and data protection

September 4, 2024

Madison, CT (September 4, 2024) – Clarity Software Solutions, Inc., a leader in healthcare communications and engagement, announced that its platforms across Clarity Software Solutions and Clarity Output Solutions achieved HITRUST r2 Certification. The HITRUST CSF r2 Certification is the most rigorous assessment available. It verifies that an organization meets stringent regulatory compliance and industry-defined […]

Questions? Let's Talk

This field is for validation purposes and should be left unchanged.