Leadership in Healthcare Communications

Energized, progressive and cutting edge, we seek to lead and never settle.

Stephen Mongelli

President & Chief Executive Officer

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Brian Higgins

Chief Architect

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Sarah Soderman

Chief of Business Planning & Performance Management

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Robert Stepeck

Chief Technology & Information Security Officer

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Scott Rotermund

Chief Strategy & Innovation Officer

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Scott Walker

Chief Financial Officer

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Dan Schlaff

Chief Operations & Compliance Officer

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Connie DiGiacomo

Controller & Chief Accounting Officer

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Kathy Dolan

Chief Product Delivery Officer

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Steve Wallace

Vice President, Integration

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Jonathan Bartlett

Vice President, Technology Implementation

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Drew Corbett

Vice President, Product Innovation

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Michael Herring

Vice President, Software Engineering

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Sharon Kokoruda

Vice President, Data Analytics

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Alex Argeris

Senior Director, Sales Operations

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Susanne Angiolelli

Senior Director, Technology Operations Integration

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Mary Brainard

Director, Client Experience

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Caroline Sereyko

Director of Compliance & Release Management

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Joël Schreiber

Director, Software Engineering Operations

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Jim Howland

Managing Director | Operating Partner (MSCP)

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Sean Rotermund

Founder & Vice Chairman

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David Beaulieu

Board Member & Advisor

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Steven Rodgers

Managing Director | Healthcare (MSCP)

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News & Insights

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Member Engagement for Dental Plans: Three Key Steps to Take For Success

May 30, 2022

Let’s be honest: There are some people that, even though they have a comprehensive dental plan, are sluggish to get to the dentist. However, there are ways dental plan providers can nudge members in the right direction and get them in the office. One strategy to consider is going beyond a touchpoint every six months […]

How Can I Consolidate My Healthcare Member Communications to Drive Engagement?

May 12, 2022

Healthcare member communications are essential for member engagement. Right off the bat, you want members to get everything they need in a seamless and convenient fashion. There’s a lot to communicate with members though, so how can you consolidate these crucial communications while still driving engagement? Read on to learn key strategies and takeaways for […]

Best Practices to Increase Benefit Engagement with Member Guides

April 20, 2022

The Member Guide offers a streamlined version of the traditional post-enrollment member kit and includes integrated ID cards. During this webinar we discuss how plans can streamline content and drive engagement all in one comprehensive booklet, using this opportunity to strategically drive participation in high priority initiatives such as portal registration, PCP selection, chronic condition management programs, and more.