We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery


"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."


"We found Clarity to be extremely supportive and professional from implementation to launch."


"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive, and cutting-edge, we seek to lead and never settle.

Meet the Team

News & Insights

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Business Group on Health 2024 Annual Conference

Business Group on Health 2024 Annual Conference

April 9-12, 2024 | Tucson, Arizona

March 20, 2024

Will we see you there? The Business Group on Health 2024 Annual Conference brings together employers and industry stakeholders for thoughtful discussion and immersive experiences, with the goal to advance opportunities for improved employee health, well-being, and benefits transformation. While you’re there, don’t miss the chance to connect with Clarity on all things member engagement, […]

strategic engagement chess

Strategic Planning to Optimize Member Engagement in 2024

On-Demand Webinar | Watch Now

February 20, 2024

Are you ready to make this the year of engagement for your health plan? Look no further than the print and digital communication channels your members are already receiving, reading, and responding to. The traditional model of one or two member touchpoints per year is giving way to a more comprehensive strategy. This webinar will […]

Marcum Tech Top 40 2023

Clarity Software Solution Earns Prestigious Recognition in the 2023 Marcum Tech Top 40

Exemplifying Growth, Innovation, and Leadership in Connecticut's Technology Landscape

October 26, 2023

Madison, CT (October 26, 2023) – Clarity Software Solutions, Inc. proudly announces its inclusion in the exclusive 2023 Marcum Tech Top 40. This marks the 11th consecutive year Clarity has earned this distinction, a testament to their continued commitment to innovative technology. The Tech Top 40 is an annual awards program presented by Marcum LLP, […]

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