We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery


"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."


"We found Clarity to be extremely supportive and professional from implementation to launch."


"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive, and cutting-edge, we seek to lead and never settle.

Meet the Team

News & Insights

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Drive More Value for Medicaid

Drive More Value for Medicaid: How to Optimize Traditional & Digital Communications

On-Demand Webinar | Watch Now

April 24, 2024

Medicaid is complex. Engagement is complicated. And things change every year. In a constant cycle of keeping up, challenging the status quo may be at the bottom of your priority list. But what if there were simple, quick-to-implement tactics to drive more value for your health plan and better outcomes for your members? In this […]

Healthcare Regulations and Compliance

Understanding Healthcare Regulations and Compliance

Everything You Need to Know to Navigate the Complex Regulatory Landscape Effectively

April 23, 2024

Adherence to healthcare regulations and compliance is top-of-mind for organizations. In fact, the demand for compliance officers is expected to increase over the next few years—and with good reason. Healthcare regulations are important for ensuring patient safety and maintaining the quality of healthcare services. However, it can be hard to keep up with new regulations […]

health plan success

Your Roadmap to Health Plan Success

Key Factors and Strategies for Today's Challenges

April 17, 2024

In the United States, health insurance is a top priority for a majority of individuals. According to the Census Bureau, over 92% of the population had coverage at some point during 2022. People comb through their health plan options to ensure that the services they require are covered at a price they can afford. If […]

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