Accelerate…

We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery

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"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."

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"We found Clarity to be extremely supportive and professional from implementation to launch."

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"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive and cutting edge, we seek to lead and never settle.

Meet our Team

News & Insights

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Unlocking Payers’ Most Underutilized Engagement Opportunity

November 10, 2022
Healthcare payers spend billions of dollars each year to send hundreds of millions of printed communications to their members. With 97% open rates and members spending an average of 2-5 minutes with these communications, these highly underutilized touch points are an incredible opportunity for member engagement. When optimized, those same correspondence pieces can prompt members [...]

TAHP Texas Covered Health Care Conference + Expo

November 7-9, 2022 | Hilton Austin

November 3, 2022

Clarity Software Solutions is attending Texas Covered. Will we see you there? This is your opportunity to connect with Clarity to learn how we can help your health plan optimize the communications you’re already sending (and paying for) to drive increased participation in your highest priority member activities and benefits. Complete the form below and […]

Tapping Your Untapped Engagement Advantage

November 1, 2022
It's no secret that the member-payer relationship is transforming from purely transactional to one that is more supportive, wellness-focused, and consultative. There are solid business imperatives behind a health plan's urgency for member engagement. Increasing member engagement has been a top priority for health plans for years. As managed care has become the predominant form [...]

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