We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery


"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."


"We found Clarity to be extremely supportive and professional from implementation to launch."


"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive, and cutting-edge, we seek to lead and never settle.

Meet the Team

News & Insights

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Creating Meaningful Multi-Channel Communications

Creating Meaningful Multi-Channel Communications

On-Demand Webinar | Watch Now

June 26, 2024

Effective engagement starts with strategic communication. But how do you cut through the noise and deliver the right message, at the right time, and in the right way for each individual? Managing these elements to create meaningful communications is complicated. That’s where Clarity comes in. Our platform capabilities and healthcare expertise simplify the process and […]

AHIP 2024

June 11-13, 2024 | Las Vegas, Nevada

May 29, 2024

Will we see you there? AHIP 2024 is sure to deliver big connections, important discussions, and real ROI as the flagship event brings together the people, ideas, and solutions guiding greater health for years to come. While you’re there, don’t miss the chance to connect with Clarity on payer communications, member engagement, and how we […]

Strategies for Managing Multiple Brands in Your Healthcare Communications Webinar

Strategies for Managing Multiple Brands in Your Healthcare Communications

On-Demand Webinar | Watch Now

May 23, 2024

In an effort to stay competitive and offer more comprehensive benefits, payers increasingly find themselves juggling multiple brands in their member communications. This adds an extra layer of complexity to clear and effective messaging. Each brand carries its own distinct identity, voice, and target audience, requiring careful navigation to ensure maximum engagement. In this webinar, […]

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