We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery


"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."


"We found Clarity to be extremely supportive and professional from implementation to launch."


"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive and cutting edge, we seek to lead and never settle.

Meet our Team

News & Insights

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Clarity Output Solutions Achieves HITRUST Implemented, 1-year Certification to Manage Cybersecurity Risk and Improve Information Security Posture

September 13, 2022

HITRUST Implemented, 1-year Certification validates Clarity Output Solutions is committed to managing cybersecurity risk and protecting sensitive information Stratford, CT (September 7, 2022) – Clarity Output Solutions, Inc., an industry leader in the production of healthcare communications, today announced their production facility has earned Certified status for information security by HITRUST. HITRUST Implemented, 1-year (i1) […]

Clarity AME

Know Your Audience: Tuning Engagement Efforts to Your Market

September 6, 2022
In part one of this series, Connecting the Dots: Leveraging Member Communications to Build Engagement, we talked about the untapped opportunity for health plans to engage members through the print communications they’re already sending, and that members are already receiving, reading, and responding to. In part two, we’ll cover how our Accelerated Member Engagement (AME) [...]

Connecting the Dots: Leveraging Member Communications to Build Engagement

August 29, 2022
There’s an old fisherman’s maxim: fish where the fish are. As health plans elevate member engagement to a top priority, we’d like to suggest a new take on that maxim: engage members where they are already engaged, in other words, through the communications channels they are already receiving, and reading, and responding to with actions. [...]

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