Healthcare Letters

Clarity has a comprehensive solution to produce letter correspondence for healthcare organizations that is easy to implement and allows for fast, efficient, flexible healthcare letter design and production.


A simple, online interface allows you to archive previous versions, create new designs and comply with distribution turn-time requirements.


Create plan and member-specific letter templates that combine dynamic variable information and static content.


All changes are detailed through audit trails that are viewable for history and compliance. Every letter can be viewed in the online repository along with mail date information for regulatory requirements.

Optimize Your Letters to Drive Engagement

Member engagement and retention begins with personalized, strategic communications. Ask us how optimizing this communication can drive the adoption of digital channels, create a more memorable experience, and support members as they navigate through their health journey.

Explore Engagement

Product Highlights

  • Healthcare letters can be built and managed within the application real time without requiring base-level documents.
  • Letter content can be dynamically created based on business rules allowing for fewer letter templates to be managed over time.
  • Multichannel distribution in print or electronically (integration to your member portal or email delivery).
  • Healthcare letters are printed on demand with full color capability to point out pertinent information to members.


  • Secure online application.
  • Easy to implement.
  • Fast, efficient, flexible letter design and production.
  • Allows for version control and review right in application.
  • Enhances the member experience.
  • Allows flexibility for personalization.

Let us show you how to guide your members every step of the way.

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