Healthcare Insights

Browse our library of strategic healthcare insights, gain a deeper understanding of Clarity, and learn more about what we’re doing to stay ahead of the curve. View our healthcare business news to see how we’re simplifying healthcare communications.

mPulse Acquires Clarity to Unify the Consumer Health Experience

August 27, 2025

Madison, CT (August 27, 2025) – mPulse has acquired Clarity Software Solutions, a leader in health communications technology and critical member-journey touchpoints through personalized, intelligent cross-channel engagement. Together, mPulse and Clarity deliver a unified, digital-driven, end-to-end experience [...]

Clarity Ranks No. 4,883 on the 2025 Inc. 5000 List of America’s Fastest-Growing Private Companies

With 3-year revenue growth of 56%, this marks Clarity’s 10th time on the list

August 12, 2025

Madison, CT (August 12, 2025) – Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, announced today that Clarity is No. 4,883 on the annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. [...]

How Healthcare Payers Can Leverage CMS Changes to Innovate and Enhance Member Experience

July 21, 2025

The modern healthcare landscape is always evolving. As payers, you must be skilled at adapting to meet the needs of your members and to ensure timely compliance with shifting regulations.How are you preparing for the upcoming CMS changes around utilization management and unused supplemental benefits? They’re fast approaching, necessitating payers [...]

Four Win-Win Strategies to Elevate the Member Experience and Meet Dental Plan Goals

On-Demand Webinar | Watch Now

June 24, 2025

What members expect from their dental plan is changing. They value communication that meets them where they are, with messages that are relevant, timely, and easy to act on. Yet many plans still treat member engagement as a requirement to meet, not a relationship to grow. In this webinar, Clarity’s VP of Engagement and Design, […]

Navigating CMS Requirements: Utilization Management & Unused Supplemental Benefits Notifications

On-Demand Webinar | Watch Now

April 29, 2025

Changes to the Centers for Medicare and Medicare Services (CMS) requirements take effect on January 1, 2026. These changes will impact how payers approach utilization management and supplemental benefits notifications. Approached with foresight, payers can effectively manage these mandates while enhancing the member experience. […]

Must-Have Member Experiences for 2025: Top 3 Priorities

March 18, 2025

Consumer choice in healthcare continues to expand. The Health Insurance Marketplace® saw record-breaking enrollment for 2025, and Medicare Advantage enrollment has consistently increased 7% to 8% each year. Additionally, individual coverage health reimbursement arrangements (ICHRAs) grew by 29% from 2023 to 2024, reflecting a shift in employer-employee healthcare arrangements. As more people explore their options, […]