Healthcare Insights

Members are increasingly demanding that the interactions they have with their health plan are just as timely, relevant, and convenient as those they experience in other areas of their lives. In 2023, health plans can best capitalize on this opportunity by ensuring they are optimizing their existing member communication channels to be as effective as [...]

In this insightful webinar, delve into the expertise of Dan Schlaff, Clarity's Chief Operations and Compliance Officer, and Sara Riley, Clarity's Director of Account Management. Together, they discuss the key strategies for delivering timely and relevant member communications during the busiest time of year. Join the conversation as Dan and Sara unveil Clarity's proven methods [...]

Encouraging members to take timely, impactful actions is key. In this webinar, Clarity, alongside our esteemed guest speaker, Engagys, discuss how payers can transform static Explanation of Benefits (EOB) documents into performance-managed engagement touchpoints. By harnessing the capabilities of Clarity's cutting-edge engagement platform, EOBs cease to be mere sunk costs; instead, they become powerful tools [...]

Are you looking for ways to drive engagement with your member communications? Healthcare organizations nationwide are partnering with Clarity to consolidate pertinent member information into one personalized kit. This member guide offers a streamlined version of the traditional post-enrollment member kit and includes integrated ID cards. In this webinar, Clarity and guest speaker, Engagys, discuss [...]

Are your print and digital strategies aligned to encourage members to stay connected to your many benefit offerings? As we move into 2022, Clarity encourages plans to think beyond just one or two member touchpoints per year and focus on the ongoing member journey that allows additional opportunities to learn and measure the most effective [...]