Healthcare Insights

Browse our library of strategic healthcare insights, gain a deeper understanding of Clarity, and learn more about what we’re doing to stay ahead of the curve. View our healthcare business news to see how we’re simplifying healthcare communications.

Member actions that drive ROI for health plans

7 Member Actions That Drive ROI for Health Plans

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February 2, 2023

Many health plans today know that there is value in improving their member engagement, but most are left scratching their heads when it comes to actually quantifying that value to measure a return on the dollars they are investing in improved member engagement. In this webinar, Clarity's VP of Product Innovation, Drew Corbett, counts down the top […]

Unlocking Payers' Most Underutilized Engagement Opportunity

Unlocking Payers’ Most Underutilized Engagement Opportunity

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November 10, 2022

Healthcare payers spend billions of dollars each year to send hundreds of millions of printed communications to their members. With 97% open rates and members spending an average of 2-5 minutes with these communications, these highly underutilized touch points are an incredible opportunity for member engagement. When optimized, these same correspondence pieces can prompt members [...]

Top Trends in Member Engagement

Top Trends in Member Engagement

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October 26, 2022

Members are increasingly demanding that the interactions they have with their health plan are just as timely, relevant, and convenient as those they experience in other areas of their lives. In 2023, health plans can best capitalize on this opportunity by ensuring they are optimizing their existing member communication channels to be as effective as [...]

Preparing for a Successful Open Enrollment

Preparing for a Successful Open Enrollment

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August 2, 2022

In this insightful webinar, delve into the expertise of Dan Schlaff, Clarity's Chief Operations and Compliance Officer, and Sara Riley, Clarity's Director of Account Management. Together, they discuss the key strategies for delivering timely and relevant member communications during the busiest time of year. Join the conversation as Dan and Sara unveil Clarity's proven methods [...]

EOBs: The Key to Year Round Engagement

EOBs: The Key to Year Round Engagement

On-Demand Webinar | Watch Now

June 8, 2022

Encouraging members to take timely, impactful actions is key. In this webinar, Clarity, alongside our esteemed guest speaker, Engagys, discuss how payers can transform static Explanation of Benefits (EOB) documents into performance-managed engagement touchpoints. By harnessing the capabilities of Clarity's cutting-edge engagement platform, EOBs cease to be mere sunk costs; instead, they become powerful tools [...]

Best Practices to Increase Benefit Engagement with Member Guides

Best Practices to Increase Benefit Engagement with Member Guides

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April 20, 2022

Are you looking for ways to drive engagement with your member communications? Healthcare organizations nationwide are partnering with Clarity to consolidate pertinent member information into one personalized kit. This member guide offers a streamlined version of the traditional post-enrollment member kit and includes integrated ID cards. In this webinar, Clarity and guest speaker, Engagys, discuss [...]