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In today's competitive healthcare payer landscape, understanding what engages your membership – and executing strategies to capture that engagement – are critical skill sets. Health plans that understand and effectively engage their members are more likely to see improved health outcomes, lower costs, higher retention, and increased satisfaction. But what strategies and tactics actually work [...]
Whether it's the yearly distribution of ANOCs and 1095-Bs or the ongoing delivery of EOBs, invoices, and letters, healthcare payers send a tremendous volume of regulated and required communications to their members and spend billions of dollars to do so. For decades, plans have been satisfied if these complex documents met compliance requirements and were [...]
Many health plans today know that there is value in improving their member engagement, but most are left scratching their heads when it comes to actually quantifying that value to measure a return on the dollars they are investing in improved member engagement. In this webinar, Clarity's VP of Product Innovation, Drew Corbett, counts down the top […]
Healthcare payers spend billions of dollars each year to send hundreds of millions of printed communications to their members. With 97% open rates and members spending an average of 2-5 minutes with these communications, these highly underutilized touch points are an incredible opportunity for member engagement. When optimized, these same correspondence pieces can prompt members [...]
Members are increasingly demanding that the interactions they have with their health plan are just as timely, relevant, and convenient as those they experience in other areas of their lives. In 2023, health plans can best capitalize on this opportunity by ensuring they are optimizing their existing member communication channels to be as effective as [...]
In this insightful webinar, delve into the expertise of Dan Schlaff, Clarity's Chief Operations and Compliance Officer, and Sara Riley, Clarity's Director of Account Management. Together, they discuss the key strategies for delivering timely and relevant member communications during the busiest time of year. Join the conversation as Dan and Sara unveil Clarity's proven methods [...]
