Accelerate…

We produce and deliver member communications for payers that drive action within your membership.

by including relevant calls to action on enhanced ID cards and letters

with dynamic and personalized EOB messaging

by optimizing your welcome kits and member guides to encourage opt-ins

Each year, Clarity produces and delivers over 150M member communications for 100+ plans. Explore more:

Standard Welcome Letter
Optimized Welcome Letter

A Communication, Correspondence, and Engagement Platform

Exclusively serving the healthcare payer industry.

Clarity by the numbers…

Trusted by 100+ payer clients

150M+ member communications sent annually

99.8% on time or early delivery

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"Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience."

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"We found Clarity to be extremely supportive and professional from implementation to launch."

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"Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."

Meet Our Leadership Team

Energized, progressive, and cutting-edge, we seek to lead and never settle.

Meet the Team

News & Insights

See All Insights

mPulse Acquires Clarity to Unify the Consumer Health Experience

August 27, 2025

Madison, CT (August 27, 2025) – mPulse has acquired Clarity Software Solutions, a leader in health communications technology and critical member-journey touchpoints through personalized, intelligent cross-channel engagement. Together, mPulse and Clarity deliver a unified, digital-driven, end-to-end experience […]

Clarity Ranks No. 4,883 on the 2025 Inc. 5000 List of America’s Fastest-Growing Private Companies

With 3-year revenue growth of 56%, this marks Clarity’s 10th time on the list

August 12, 2025

Madison, CT (August 12, 2025) – Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, announced today that Clarity is No. 4,883 on the annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. […]

How Healthcare Payers Can Leverage CMS Changes to Innovate and Enhance Member Experience

July 21, 2025

The modern healthcare landscape is always evolving. As payers, you must be skilled at adapting to meet the needs of your members and to ensure timely compliance with shifting regulations.How are you preparing for the upcoming CMS changes around utilization management and unused supplemental benefits? They’re fast approaching, necessitating payers […]

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