Effective healthcare member communications are the cornerstone of member engagement. Members appreciate receiving the information they need in a seamless and convenient manner. However, with so much to communicate, it can be challenging to consolidate these crucial communications while still driving engagement. In this article, we’ll explore key strategies to achieve this. Strategies for consolidating […]
First impressions are powerful. Research consistently shows that they’re both lasting and difficult to reverse. In fact, one study reveals that it takes just a tenth of a second to start forming judgements about traits like trustworthiness. For insurers, quickly gaining the confidence and trust of new plan members has become increasingly important. As highlighted […]
