Clarity Software Solutions, Inc. Announces Open Enrollment Success
Reporting 99% of all service levels were met or exceeded
Madison, CT (March 2, 2020) – Clarity Software Solutions, Inc., an industry leader in healthcare communications recently announced the end of a successful Open Enrollment (OE) season, reporting that 99% of their total OE volume across well over 100 healthcare organizations was mailed on time or early. They experienced an increase of 34% in total files processed in December 2019 compared to the same period last year.
“We were extremely pleased with the results of our most recent Open Enrollment season,” stated Steve Mongelli, Chief Operating Officer, Clarity Software Solutions, Inc. “We continuously work to improve the usability, reliability, and scalability of our platform. The success we experienced this Open Enrollment demonstrates that our efforts are doing just that.”
In 2019, the company produced and delivered over 84 million packages and 21.6 million of those were mailed during their OE time frame (11/30/2019 – 01/15/2020). 61 million of the packages produced and delivered in 2019 were card packages which included over seven million e-vendor card packages and over 4.9 million Member Guides, up 427% and 46% from 2018, respectively.
Clarity’s clients, both regional and national healthcare organizations throughout the United States cover over 200 million covered lives. As these organizations continue to focus on member engagement, Clarity offers a simple solution, allowing them to create all communications in one platform, providing a wider view of member communications and overall engagement strategies. This allows them to eliminate duplicate or overlapping messages and combine complementary outreach efforts into a single communication.
Clarity will continue to identify ways to enhance their offering to ensure all of their clients have the tools they need to be successful and is already preparing for Open Enrollment in 2020.
About Clarity Software Solutions, Inc.
Clarity Software Solutions, Inc. provides technology driving healthcare engagement through multimodal communications. As an industry leader, Clarity assists clients to optimize customer relationships by enhancing flexibility and control over the management and delivery of their communications. Clarity is headquartered in Madison, Connecticut, serving various healthcare organizations throughout the country. Clarity’s custom solutions are built within secure web-based technology, are easy to use and allow a single communication to be published to any media type – print, web, mobile, or email. For more information, visit clarityssi.com.