Healthcare Insights

Browse our library of strategic healthcare insights, gain a deeper understanding of Clarity, and learn more about what we’re doing to stay ahead of the curve. View our healthcare business news to see how we’re simplifying healthcare communications.

Must-Have Member Experiences for 2025: Top 3 Priorities

March 18, 2025

Consumer choice in healthcare continues to expand. The Health Insurance Marketplace® saw record-breaking enrollment for 2025, and Medicare Advantage enrollment has consistently increased 7% to 8% each year. Additionally, individual coverage health reimbursement arrangements (ICHRAs) grew by 29% from 2023 to 2024, reflecting a shift in employer-employee healthcare arrangements. As more people explore their options, […]

3 Experiences to Prioritize in 2025: Retaining Members Now that Open Enrollment is Over

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February 6, 2025

Effective engagement starts with strategic communication. But how do you cut through the noise and deliver the right message, at the right time, and in the right way for each individual? Managing these elements to create meaningful communications is complicated. That's where Clarity comes in. Our platform capabilities and healthcare expertise simplify the process and [...]

Clarity Unifies Security Standards with HITRUST r2 Certification Across Platforms and Facilities

The prestigious certification reinforces Clarity's commitment to cybersecurity and data protection

September 4, 2024

Madison, CT (September 4, 2024) – Clarity Software Solutions, Inc., a leader in healthcare communications and engagement, announced that its platforms across Clarity Software Solutions and Clarity Output Solutions achieved HITRUST r2 Certification. The HITRUST CSF r2 Certification is the most rigorous assessment available. It verifies that an organization meets stringent regulatory compliance and industry-defined […]

Healthcare Content Personalization: Five Strategies for Success

August 13, 2024

In today's digital age, personalized healthcare content is no longer a luxury but a necessity. With the vast amount of health information available online, health plans must prioritize personalizing their content to ensure that members receive accurate, relevant, and engaging information that caters to their unique needs. In this article, we will delve into five […]

HITRUST Compliance: A Guide for Healthcare Organizations

August 12, 2024

As threats to digital security increase, safeguarding sensitive data is more critical than ever, especially in the healthcare industry. The Health Information Trust Alliance (HITRUST) is a leading organization that champions information protection standards tailored for healthcare entities. The HITRUST Common Security Framework (CSF) The HITRUST CSF is a comprehensive set of controls that healthcare […]

Creating Meaningful Multi-Channel Communications

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June 26, 2024

Effective engagement starts with strategic communication. But how do you cut through the noise and deliver the right message, at the right time, and in the right way for each individual? Managing these elements to create meaningful communications is complicated. That's where Clarity comes in. Our platform capabilities and healthcare expertise simplify the process and [...]