Healthcare Insights

Browse our library of strategic healthcare insights, gain a deeper understanding of Clarity, and learn more about what we’re doing to stay ahead of the curve. View our healthcare business news to see how we’re simplifying healthcare communications.

Are You Channeling Your Members?

From Health Plan ID Cards to Invoices: Cross-Channel Engagement Improves Retention

November 10, 2020

The jury is in. The ongoing battle between print and digital for member communications has a winner…it’s both. This may come

Healthcare Interoperability: Shattering the Silos

Empowering Patients with Health Data for Better Engagement

July 31, 2020

If you’ve ever had to seek medical help in a country where you don’t speak the language, you know how frustrating

Smartphones, Smarter Health Consumers

Why Health Plan Members are Embracing Mobile Technology in Healthcare

May 18, 2020

The annual physical with a primary care physician, once the main driver and intersection point for patient care, may soon be

From Patients to Partners

The Big Data Benefits of Health Plan Member Engagement

February 3, 2020

There was a time when the repository of all wisdom about your health was a physical chart. From cranium to metatarsal,

The Medicare Advantage Switch Hit

Five Pain Points Health Plans Face in Attracting and Retaining Members

January 9, 2020

From the concept’s first introduction in the 1970s, the private coverage version of Medicare, Medicare Advantage, has continually evolved in response

For Medicare Advantage Plans, Member Communication is a Map to the Star Ratings

Transactional Emails Offer a Communications Shortcut

November 13, 2019

For Medicare Advantage plans, member communication and engagement are key to high marks in the Centers for Medicaid and Medicare Services’