Healthcare Insights

Browse our library of strategic healthcare insights, gain a deeper understanding of Clarity, and learn more about what we’re doing to stay ahead of the curve. View our healthcare business news to see how we’re simplifying healthcare communications.

Member Engagement for Dental Plans – Three Key Steps to Take For Success

May 30, 2022

Let’s be honest: There are some people that, even though they have a comprehensive dental plan, are sluggish to get to

How to Consolidate Healthcare Member Communications and Drive Engagement

May 12, 2022

Effective healthcare member communications are the cornerstone of member engagement. Members appreciate receiving the information they need in a seamless and convenient manner. However, with so much to communicate, it can be challenging to consolidate these crucial communications while still driving engagement. In this article, we’ll explore key strategies to achieve this. Strategies for consolidating […]

The Engagement Welcome Mat

January 18, 2022

First impressions are powerful. Research consistently shows that they’re both lasting and difficult to reverse. In fact, one study reveals that it takes just a tenth of a second to start forming judgements about traits like trustworthiness. For insurers, quickly gaining the confidence and trust of new plan members has become increasingly important. As highlighted […]

The Pandemic Means the Future of Healthcare Delivery is Now

September 30, 2021

Think back to late Fall 2019. Health plans were focused on ways to improve member health and trim costs. Member portals

Facts and FAQs About the No Surprises Act

July 22, 2021

The No Surprises Act (NSA), signed into law in December 2020, becomes effective January 1, 2022. This legislation addresses a growing

6 Health Literacy Challenges in Healthcare

Providers and Payers Focused on Patient Engagement Need Health Literate Partners

May 12, 2021

Ever suffered from idiopathic paroxysmal nocturnal dyspnoea? Unless you’re a medical professional, you likely don’t know the answer. Healthcare has its