Healthcare Insights

Browse our library of strategic healthcare insights, gain a deeper understanding of Clarity, and learn more about what we’re doing to stay ahead of the curve. View our healthcare business news to see how we’re simplifying healthcare communications.

How Can I Consolidate My Healthcare Member Communications to Drive Engagement?

May 12, 2022

Healthcare member communications are essential for member engagement. Right off the bat, you want members to get everything they need in

The Engagement Welcome Mat

January 18, 2022

The impact of a first impression is inescapable. Reams of research confirm that a first impression can be both lasting and

The Pandemic Means the Future of Healthcare Delivery is Now

September 30, 2021

Think back to late Fall 2019. Health plans were focused on ways to improve member health and trim costs. Member portals

Facts and FAQs About the No Surprises Act

July 22, 2021

The No Surprises Act (NSA), signed into law in December 2020, becomes effective January 1, 2022. This legislation addresses a growing

6 Health Literacy Challenges in Healthcare

Providers and Payers Focused on Patient Engagement Need Health Literate Partners

May 12, 2021

Ever suffered from idiopathic paroxysmal nocturnal dyspnoea? Unless you’re a medical professional, you likely don’t know the answer. Healthcare has its

Are You Channeling Your Members?

From Health Plan ID Cards to Invoices: Cross-Channel Engagement Improves Retention

November 10, 2020

The jury is in. The ongoing battle between print and digital for member communications has a winner…it’s both. This may come